Frequently Asked Questions
TECHNICAL REQUIREMENTS
Q: What browsers are supported?
Microsoft Windows
- Internet Explorer 7 or newer
- Firefox 3 or newer
- Safari 5 or newer
- Google Chrome
MacIntosh OSX
- Firefox 3 or newer
- Safari 5 or newer
- Google Chrome
Adobe Flash Player 10 or newer is required. Download the latest version of Flash Player here.
Q: What options must be enabled in the browser for the site to work?
You must have JavaScript and cookies enabled.
Q: Clearing your Internet cache may fix some problems with using typensave®. How do I do this?
Windows Users:
-Internet Explorer (8.0):
Click on "Tools" on the toolbar at the top of your screen, then on "Internet Options." Click on the "General" tab. In the "Browsing History" section click on the "Delete" button. Check boxes for "Temporary Internet Files" and "Cookies" then click on "Delete." This may take a few minutes.
Next click on the "Security" tab. Click on "Internet" zone. Click on "Default Level" button. Move slider to "Medium." Then click "Trusted Sites" zone. Click on "Sites" button and add http://www.typensave.com to the list.
Then click on the "Privacy" tab. Under "Settings," adjust the slider to "Medium." Under the slider click on the "Sites" button. In "Address of website" type in www.typensave.com and click on "Allow." Click "OK" to get back to "Internet Options" window. Click "Apply" and "Okay." Close the browser and reopen to log back in to typensave®.
-Firefox (8.0): Click on "Tools" on the toolbar at the top of the browser window, then click on "Options." Next, click on the "Privacy" icon along the top of the "Options" window. Click on "clear your recent history." In the "Clear Recent History" window, set "Time Range" to "Clear Today." Click on the "Details" button. Uncheck all boxes except "Cookies" and "Cache." Click on "Clear Now." When finished, click "OK." Close the browser, reopen, and log back in to typensave®.
-Safari (5.0): Click on "Edit" on the toolbar at the top of the browser window. Click on "Reset Safari." Uncheck everything except "Empty the cache" and "Remove all cookies" then click "Reset." Click again on "Edit" on the toolbar at the top of the browser window. Then click on "Preferences" and click the "Security" icon at the top of the preferences window. Uncheck the box by "Block pop-up windows." Then click "Privacy" at the top of the preferences window and select "Never" for the statement of "Block Cookies." Close the preferences window. Close the browser, reopen, and log back in to typensave®.
-Google Chrome: Click on the wrench icon in the upper left of the Chrome window then click on "Options." Under "Options" in the browser window click "Under the Hood." In "Privacy" click on "Clear Browsing Data." In the "Clear Browsing Data" dialog box select "the past day" for "Obliterate the following items from:." Check "Empty the cache" and "Delete cookies and other site and plug-in data." Then click "Clear Browsing Data." Close the browser, reopen, and log back in to typensave®.
Macintosh Users:
-Firefox (8.0): Click on "Tools" on the toolbar at the top of your screen, then click on "Options." Next, click on "Clear Recent History…." In the "Clear Recent History" window, set "Time range to clear:" to "Today." Click on the "Details" button. Uncheck all boxes except "Cookies" and "Cache." Click on "Clear Now." When finished, quit Firefox, reopen, and log back in to typensave®.
-Safari (5.0): Click on "Safari" on the toolbar at the top of your screen. Click on "Reset Safari." Uncheck everything except "Empty the cache" and "Remove all cookies" then click "Reset." Click again on "Safari" on the toolbar at the top of your screen. Then click on "Preferences" and click the "Security" icon at the top of the preferences window. Uncheck the box by "Block pop-up windows" and select "Always" for the statement of "Accept Cookies." Close the preferences window. Quit Safari, reopen, and log back in to typensave®.
-Google Chrome: Click on "Chrome" on the toolbar at the top of your screen. Click on "Clear Browsing Data…." In the "Clear Browsing Data" dialog box select "the past day" for "Obliterate the following items from:." Check "Empty the cache" and "Delete cookies and other site and plug-in data." Then click "Clear Browsing Data." Quit Chrome, reopen, and log back in to typensave®.
LOGIN
Q: How do I get started?
Before any recipes can be entered, the chairperson must create an account.
Q: How do I log in?
After you receive your User Name or Group Login and password from the chairperson, log in to the account. Once the typensave® application launches, type in your name (as you want it to appear in the cookbook with your recipe) and location and click "Submit."
Q: When I log in, I get a message stating, "Book Setup Incomplete." What do I do?
Contact your chairperson. Account settings must be entered before anyone can enter the account.
Q: When I enter my name, User Name or Group Login, password, and click on "submit," the login screen reappears. What do I need to do?
Cookies may be disabled or security settings may be set too high. (After the following steps, we suggest you follow instructions above for clearing your cache.)
Windows Users:
-Internet Explorer (8.0): Click on "Tools" on the toolbar at the top of your screen. Click on "Internet Options." On the "Security" tab, click the button "Default Level" and choose "Medium" on the slide bar.
-Firefox (8.0): At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click "Options." Select the "Privacy" panel. Set "Firefox will:" to "Use custom settings for history." Make sure "Accept cookies from sites" is checked. Click "OK" to close the "Options" window.
-Safari (5.0): Click on "Edit" on the toolbar at the top of the browser window. Click on "Preferences" and click the "Privacy" at the top of the preferences window and select "Never" for the statement of "Block Cookies." Close the preferences window.
-Google Chrome: Click on the wrench icon in the upper left of the Chrome window then click on "Options." Under "Options" in the browser window click "Under the Hood." In "Privacy" click on "Content Settings" and make sure "Allow local data to be set (recommended)" is selected. Close the preferences tab.
MacIntosh Users:
-Firefox (8.0): On the menu bar, click on the "Firefox" menu and select "Preferences…." Select the "Privacy" panel. Set "Firefox will:" to "Use custom settings for history." Make sure "Accept cookies from sites" is checked. Then close the "Preferences" window.
-Safari (5.0): Click on "Safari" on the toolbar at the top of your screen. Click on "Preferences." Click the "Security" icon at the top of the preferences window. Select "Always" for the statement of "Accept Cookies." Close the preferences window.
-Google Chrome: Click on "Chrome" on the toolbar at the top of your screen. Click on "Preferences…." Under "Preferences" click on "Under the Hood." In "Privacy" click on "Content Settings" and make sure "Allow local data to be set (recommended)" is selected. Close the preferences tab.
Q: What privileges are given with each login level?
See the Access Chart below.
ADD RECIPE
Q: What is the maximum number of characters allowed in the recipe title/subtitle?
The maximum number is 50.
Q: What is a recipe subtitle?
A subtitle is optional and is just another name for the recipe.
Q: What are recipe parts?
Recipe parts are the different parts a recipe may have, such as cake and frosting. Each part will have its own ingredients list; instructions for each part can be separate or combined. You may want to use combined instructions for recipes such as a layered salad; ingredients are listed separately, but there is only one set of instructions explaining the preparation of each layer.
Q: How do I change the number of parts in a recipe?
Based on where you want to add a recipe part, click on "Add a Part" located to the right of the Recipe Part box. To delete a part, click on the "x" to the right of the Part Title you wish to delete.
Q: What is the maximum number of ingredients for a recipe?
The maximum number is 30 per recipe part.
Q: How do I add more ingredients?
Press enter in the last recipe field to add more ingredients.
Q: How do I move ingredients in the list?
Click on the crossed arrows at the end of an ingredient line then drag and drop it to the desired position.
Q: Can I copy and paste ingredients or instructions from Microsoft Word or other documents into recipe fields?
Do not copy and paste. Any special formatting, symbols, and characters not found on a standard keyboard may be lost and default to other characters. The online proof may appear correct, but once we convert recipes into your chosen recipe format, those symbols or special characters may not appear. Ingredients and all directions should be keystroked into the appropriate fields. When you receive your proof, check all recipes to ensure they appear accurately. Any errors not marked in the proof or not corrected on a digital proof are the customer's responsibility, and Morris Press Cookbooks cannot be held responsible.
Q: How do I enter the degree symbol (°)?
Use "Shift+6" to create the caret symbol (^). The character will be converted to a degree symbol on the recipe preview and the proof.
Q: What is the maximum number of characters allowed in a Recipe Note?
The maximum number is 375.
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Access Chart
| Chairperson | Committee Member | Contributor | |
|---|---|---|---|
| Add Recipes | X | X | X |
| View List of All Recipes | X | X | X |
| Edit Recipes* | X | X | X |
| Delete Recipes | X | X | |
| Add, Edit, or Delete Recipes After Cut-Off Date | X | X | |
| Request a Proof | X | X | |
| Setup/Change Book Settings | X | ||
| Add/Delete/Rename/Move Categories | X | ||
| Add/Delete/Rename/Move Subcategories | X | ||
| Submit Book | X |
*Contributors can only edit recipes from the login session that the recipes was added.
